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NOVO ASSOCIADO – Automaise


Automaise: Revolutionizing Customer Service through AI Innovation


Automaise is a leading software company on a mission to revolutionizing customer service operations. Our flagship product, Support Genius, is an AI-based software solution that radically improves customer service operations.


In a world where customer service agents spend 50% of the handling time on repetitive tasks, such as finding context information, Automaise Support Genius is designed to free agents from administrative tasks and help them focus on the customer.


The Support Genius assists agents with case classification and routing, response generation, context data gathering and end-to-end response automation. It allows customer service teams to become more effective – enabling them to focus on complex and value-added activities, improving operational efficiency and customer satisfaction.


Automaise Support Genius is highly adaptable and scalable, powering businesses across various industries, be it contact centres/BPO, e-commerce, retail, telco, banking, or others. We seamlessly integrate with existing CRMs, CTIs and other business systems, delivering outstanding results in weeks.


By combining innovation, automation, and data-driven insights, we help businesses communicate with customers and support them, leading to higher customer satisfaction and business success.


Are you curious about how much your company could save with Automaise Support Genius? Click here to discover the potential savings in just under 2 minutes.


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