As leaders in omnichannel technology for more than 22 years, InConcert has developed first class CX & business solutions to offer valuable and measurable experiences to clients in all industries, such as Financial Services, Telecom, Retail, Education, Utilities and BPO across the globe.
Our cloud-based omnichannel technology solution services more than 10 billion annual interactions and is proven to enhance customer journey across all channels & functionalities, optimizing operational costs and improving efficiency to maximize our clients revenue. Its all-in-one suite with AI- powered solutions integrates Marketing automation, Contact center, Virtual agents, Speech analytics, Workforce Management, CRM and Helpdesk.
COMPANY OVERVIEW
+29 countries and 4 continents
+4 million USD annual investment in Research & Development
+300 collaborators
3 languages
1 platform, 6 solutions
1 unique All-in-one ecosystem
