TELEPERFORMANCE

 

Função: Swedish Customer Support Advisor (m/f)

 

Responsabilidades: Teleperformance Portugal - Photobox (EN) Teleperformance Portugal is part of the Teleperformance group, worldwide leader in Customer Experience Management and shared services for international markets. With our team of 5.000 employees we are providing services to around 56 countries in 28 different languages. In 2015, Teleperformance Portugal is considered for the sixth time the best company to work for in Portugal by the Great Place to Work Institute. Furthermore, we were awarded for the second time by Exame Magazine as one of the best companies to work for in Portugal and the best company within our sector. Our team is characterized by its versatility and internationality. Our employees from around the world bring in a wide variety of experiences and skills. Our company focuses highly on teamwork and familiarity between the people. This is how we transform passion into excellence. As a young, dynamic team, we are committed to the success of our partners and dedicated to provide an outstanding performance for the customers to every extent.
Join us! Be part of a multicultural environment. Our Client - Photobox is a leading online digital photo service that has over 27 million members. This is an excellent opportunity to work in an innovative and vibrant team!
Responsibility:  Owning the customer questions and ensuring a timely resolution and response;  Providing troubleshooting and general support for the customer;  Identifying issues for escalation and routing accordingly;  Engagement with second line support teams;  May interact with other departments to ensure resolution of customer questions.

 

Requisitos: Requirements:  Proficiency level of Swedish (written and spoken);  Good knowledge of English language;  Excellent knowledge of MS Office Applications;  Minimum high school graduated of educational background;  Availability between 08h00 and 20h00, including rotating weekends;

 

Perfil: Your Profile:  Teamwork orientation;  Strong communication skills;  Ability to portray professionalism and work well in a team environment.

 

Oferta: Our Offer:  Renewable employment contract, possibility to become permanent;  Refund of your initial flight (9 months after contract signature);  Possibility to live in a room in a company-owned apartment in Lisbon (for applicants who relocate to Lisbon);  Excellent opportunity in a leading multinational company;  Long-term career opportunities and job security;  Multi-awarded work environment;  Investment in training and personal development;  Opportunity to participate in all company activities: TP Club.

 

Contactos: 

OPORTUNIDADES
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Função:  Danish Customer Support Advisor (m/f)

 

Responsabilidades: Teleperformance Portugal - Photobox (EN)

Teleperformance Portugal is part of the Teleperformance group, worldwide leader in Customer Experience Management and shared services for international markets. With our team of 5.000 employees we are providing services to around 56 countries in 28 different languages.
In 2015, Teleperformance Portugal is considered for the sixth time the best company to work for in Portugal by the Great Place to Work Institute. Furthermore, we were awarded for the second time by Exame Magazine as one of the best companies to work for in Portugal and the best company within our sector.
Our team is characterized by its versatility and internationality. Our employees from around the world bring in a wide variety of experiences and skills.
Our company focuses highly on teamwork and familiarity between the people. This is how we transform passion into excellence.
As a young, dynamic team, we are committed to the success of our partners and dedicated to provide an outstanding performance for the customers to every extent.
Join us! Be part of a multicultural environment.

Our Client - Photobox is a leading online digital photo service that has over 27 million members. This is an excellent opportunity to work in an innovative and vibrant team!

Responsibility:   Owning the customer questions and ensuring a timely resolution and response; Providing troubleshooting and general support for the customer; Identifying issues for escalation and routing accordingly; Engagement with second line support teams; May interact with other departments to ensure resolution of customer questions.

 

Requisitos: Requirements: Proficiency level of Danish (written and spoken); Good knowledge of English language; Excellent knowledge of MS Office Applications; Minimum high school graduated of educational background; Availability between 08h00 and 20h00, including rotating weekends.

 

Perfil: Your Profile: Teamwork orientation; Strong communication skills; Ability to portray professionalism and work well in a team environment.

 

Oferta: Our Offer : Renewable employment contract, possibility to become permanent; Refund of your initial flight (9 months after contract signature); Possibility to live in a room in a company-owned apartment in Lisbon (for applicants who relocate to Lisbon); Excellent opportunity in a leading multinational company; Long-term career opportunities and job security; Multi-awarded work environment; Investment in training and personal development; Opportunity to participate in all company activities: TP Club.

 

Contactos: 

 

Função: Norwegian Facebook Marketing Expert Representative (m/f)

 

Responsabilidades: Teleperformance Portugal is part of the Teleperformance group, worldwide leader in Customer Experience Management and shared services for international markets. With our team of 5.000 employees we are providing services to around 56 countries in 28 different languages.
In 2015, Teleperformance Portugal is considered for the sixth time the best company to work for in Portugal by the Great Place to Work Institute. Furthermore, we were awarded for the second time by Exame Magazine as one of the best companies to work for in Portugal and the best company within our sector.
Our team is characterized by its versatility and internationality. Our employees from around the world bring in a wide variety of experiences and skills.
Our company focuses highly on teamwork and familiarity between the people. This is how we transform passion into excellence.
As a young, dynamic team, we are committed to the success of our partners and dedicated to provide an outstanding performance for the customers to every extent.
Join us! Be part of a multicultural environment.

Your role: You will support our client as Advertising Sales Representative, growing and developing your extensive client base in an innovative and fast paced environment. You will be part of a team of top class sales professionals. You will drive sustained sales as well as proactively finding new selling opportunities.

Success in this position requires exceptional consultative sales, coaching, and client service skills; a willingness to experiment; the ability to thrive in a dynamic, team-focused environment; and a passion for helping others achieve results.
Our Client: - Are you passionate about online advertising and new technology and would you like to join one of the leading companies worldwide?
Facebook has reinvented social interaction and is the number one networking company with hundreds of millions of daily users.
If you are highly motivated, enthusiastic, and driven by results, this may just be the career you’ve been seeking.

Responsibility: • Contact new and existing customers via telephone and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal; Manage a portfolio of SMB clients with responsibility for growing revenue; Acquire new advertisers within the small and medium business (SMB) space; Provide pre- and post-sales support for all products; Provide product and tool support to improve clients’ experience and drive higher product adoption and spend; Become an expert on all Facebook advertising solutions (including Instagram); Identify trends and solve problems facing multiple SMB clients;
• Provide vital product insights and feedback from our customers to engineering; Champion and produce success stories for customers who have had success in growing their business by using our products to develop their business.

 

Requisitos: Requirements: Near native Norwegian Speaker; Good knowledge of English (B2 level); High school diploma required; University degree a plus 1-3 years’ experience working in digital marketing / sales, ideally a combination (preferential)

 

Perfil: Your Profile: Familiarity with online advertising products and social media; Excellent communication skills: verbal, written, listening skills; Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment; Pro-active mindset with regards to identifying issues and opportunities as well as communication with clients; Creative decision making skills and proven ability to work independently; Strong attention to detail and follow-up skills; Experienced in Call Center environment / Customer Support role; Ability to multi-task and work under pressure.

 

Oferta: Our Offer: Excellent work opportunity in a leading multinational company; Stable work and career progression; Intensive training and integration phase; Private health insurance after 6 months of employment; Fixed-term, renewable employment contract; Long-term career opportunities; Reimbursement of your initial flight costs after 9 months* and airport pick up*; Annually complementary return flight to your home country (within Europe);* Possibility to live in one of our apartments*; Free organized sport activities and events.
*for candidates who relocate to Lisbon 

 

Contactos: jobs.teleperformance.pt/en-gb/Jobs/norwegian-facebook-marketing-expert-representative

 

Função: Danish Facebook Marketing Expert Representative (m/f)

 

Responsabilidades: Teleperformance Portugal is part of the Teleperformance group, worldwide leader in Customer Experience Management and shared services for international markets. With our team of 5.000 employees we are providing services to around 56 countries in 28 different languages.
In 2015, Teleperformance Portugal is considered for the sixth time the best company to work for in Portugal by the Great Place to Work Institute. Furthermore, we were awarded for the second time by Exame Magazine as one of the best companies to work for in Portugal and the best company within our sector.
Our team is characterized by its versatility and internationality. Our employees from around the world bring in a wide variety of experiences and skills.
Our company focuses highly on teamwork and familiarity between the people. This is how we transform passion into excellence.
As a young, dynamic team, we are committed to the success of our partners and dedicated to provide an outstanding performance for the customers to every extent.
Join us! Be part of a multicultural environment.

Your role - You will support our client as Advertising Sales Representative, growing and developing your extensive client base in an innovative and fast paced environment. You will be part of a team of top class sales professionals. You will drive sustained sales as well as proactively finding new selling opportunities.
Success in this position requires exceptional consultative sales, coaching, and client service skills; a willingness to experiment; the ability to thrive in a dynamic, team-focused environment; and a passion for helping others achieve results.

Our Client - Are you passionate about online advertising and new technology and would you like to join one of the leading companies worldwide?
Facebook has reinvented social interaction and is the number one networking company with hundreds of millions of daily users.
If you are highly motivated, enthusiastic, and driven by results, this may just be the career you’ve been seeking.

Responsibility: Contact new and existing customers via telephone and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal; Manage a portfolio of SMB clients with responsibility for growing revenue; Acquire new advertisers within the small and medium business (SMB) space; Provide pre- and post-sales support for all products; Provide product and tool support to improve clients’ experience and drive higher product adoption and spend; Become an expert on all Facebook advertising solutions (including Instagram); Identify trends and solve problems facing multiple SMB clients;
• Provide vital product insights and feedback from our customers to engineering; Champion and produce success stories for customers who have had success in growing their business by using our products to develop their business.

 

Requisitos: Requirements: Near native Danish Speaker; Good knowledge of English (B2 level); High school diploma required; University degree a plus; 1-3 years’ experience working in digital marketing / sales, ideally a combination (preferential)

 

Perfil: Your Profile: Familiarity with online advertising products and social media; Excellent communication skills: verbal, written, listening skills; Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment; Pro-active mindset with regards to identifying issues and opportunities as well as communication with clients; Creative decision making skills and proven ability to work independently; Strong attention to detail and follow-up skills; Experienced in Call Center environment / Customer Support role; Ability to multi-task and work under pressure.

 

Oferta: Our Offer: Excellent work opportunity in a leading multinational company; Stable work and career progression; Intensive training and integration phase; Private health insurance after 6 months of employment; Fixed-term, renewable employment contract; Long-term career opportunities; Reimbursement of your initial flight costs after 9 months and airport pick up*; Annually complementary return flight to your home country (within Europe)*; Possibility to live in one of our apartments*; Free organized sport activities and events.
*for candidates who relocate to Lisbon

 

Contactos:  jobs.teleperformance.pt/en-gb/Jobs/danish-facebook-marketing-expert-representative

 

 

Função: Danish Travel Advisor for Expedia (m/f)

 

Responsabilidades: Teleperformance Portugal is part of the Teleperformance group, worldwide leader in Customer Experience Management and shared services for international markets. With our team of 5.000 employees we are providing services to around 56 countries in 28 different languages.
In 2015, Teleperformance Portugal is considered for the sixth time the best company to work for in Portugal by the Great Place to Work Institute. Furthermore, we were awarded for the second time by Exame Magazine as one of the best companies to work for in Portugal and the best company within our sector.
Our team is characterized by its versatility and internationality. Our employees from around the world bring in a wide variety of experiences and skills.
Our company focuses highly on teamwork and familiarity between the people. This is how we transform passion into excellence.
As a young, dynamic team, we are committed to the success of our partners and dedicated to provide an outstanding performance for the customers to every extent.
Join us! Be part of a multicultural environment.

Your role - We’re supporting some of the most well-known brands in the on-line travel industry from our Contact Center in Lisbon, Portugal. We help travelers to easily research, plan, book and experience their holidays or business trips, wherever they may be.

Our Client - Expedia is one of the leading online tour operators worldwide. Striving to be the absolute best in customer care and customer satisfaction, Expedia has many partner companies such as hotels.com and hotwire united over the past years, offering a variety of solutions for all the needs of travelers. Together with its affiliates Expedia is responsible for over 100 locations in more than 60 countries.

Responsibility: Help customers book flights, transfers, hotels, cars and other travel-related services; Provide helpful and effective service for both “in travel” and “post travel” concerns; Adjust bookings according to travelers’ wishes, including cost/ refund calculation.

 

Requisitos: Requirements: Native level of spoken and written Danish (mandatory); Good level of English (minimum B1).

 

Perfil: Your Profile: Passionate about traveling; Familiarity with the travel industry (popular destinations, airlines, hotel chains); Contact Center experience is a plus;
Good working knowledge of computers, MS Office and common internet applications; Excellent communication skills and interpersonal skills; Availability between 07h00 and 22h00, including rotating weekends.

 

Oferta: Our Offer: Refund of your initial flight (9 months after contract signature); Possibility to live in a room in a company-owned apartment in Lisbon (for applicants who relocate to Lisbon); Convenient office location in the center of Lisbon; Excellent opportunity in a leading multinational company; Long-term career opportunities and job security; Multi-awarded work environment; Investment in training and personal development; Opportunity to participate in all company activities: TP Club.

 

Contactos: jobs.teleperformance.pt/pt-pt/Oportunidades/danish-travel-advisor-for-expedia

 

 

Função: Hebrew Facebook Marketing Expert Representative (m/f)

 

Responsabilidades: Our Client - Are you passionate about online advertising and new technology and would you like to join one of the leading companies worldwide?
Facebook has reinvented social interaction and is the number one networking company with hundreds of millions of daily users.
If you are highly motivated, enthusiastic, and driven by results, this may just be the career you’ve been seeking.


Your Role - You will support our client as Advertising Sales Representative, growing and developing your extensive client base in an innovative and fast paced environment. You will be part of a team of top class sales professionals. You will drive sustained sales as well as proactively finding new selling opportunities.

Success in this position requires exceptional consultative sales, coaching, and client service skills; a willingness to experiment; the ability to thrive in a dynamic, team-focused environment; and a passion for helping others achieve results.

 

Requisitos: You will be responsible for the following tasks: Contacting new and existing customers via telephone and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal; Manage a portfolio of SMB clients with responsibility for growing revenue;
• Acquiring new advertisers within the small and medium business (SMB) space; Provide pre and post-sales support for all products; Provide product and tool support to improve clients’ experience and drive higher product adoption and spend; Become an expert on all Facebook advertising solutions (including Instagram); Identify trends and solve problems facing multiple SMB clients; Provide vital product insights and feedback from our customers to engineering; Champion and produce success stories for customers who have had success in growing their business by using our products have used our products to grow their business.

 

Perfil: Your Profile:  Native Hebrew Speaker; Good knowledge of English (B2 level); High school diploma required; University degree a plus; +1-3 years’ experience working in digital marketing / sales, ideally a combination (preferential); Familiarity with online advertising products and social media; Excellent communication skills: verbal, written, listening skills; Valid EU work permit; Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment; Pro-active mindset with regards to identifying issues and opportunities as well as communication with clients; Creative decision making skills and proven ability to work independently; Strong attention to detail and follow-up skills; Ability to multi-task and work under pressure.

 

Oferta: Our Offer: Excellent work opportunity in a leading multinational company; Stable work and career progression; Fixed-term, renewable employment contract; Intensive training and integration phase; Long-term career opportunities; Free organized sport activities and events.

 

Contactos: jobs.teleperformance.pt/pt-pt/Oportunidades/hebrew-facebook-marketing-representative

 

 

Função: Polish Facebook Marketing Expert Representative (m/f)

 

Responsabilidades: Our Client - Are you passionate about online advertising and new technology and would you like to join one of the leading companies worldwide?
Facebook has reinvented social interaction and is the number one networking company with hundreds of millions of daily users.
If you are highly motivated, enthusiastic, and driven by results, this may just be the career you’ve been seeking.

Your Role - You will support our client as Advertising Sales Representative, growing and developing your extensive client base in an innovative and fast paced environment. You will be part of a team of top class sales professionals. You will drive sustained sales as well as proactively finding new selling opportunities.

Success in this position requires exceptional consultative sales, coaching, and client service skills; a willingness to experiment; the ability to thrive in a dynamic, team-focused environment; and a passion for helping others achieve results.

 

Requisitos: You will be responsible for the following tasks: Contacting new and existing customers via telephone and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal; Manage a portfolio of SMB clients with responsibility for growing revenue;
• Acquiring new advertisers within the small and medium business (SMB) space; Provide pre and post-sales support for all products; Provide product and tool support to improve clients’ experience and drive higher product adoption and spend; Become an expert on all Facebook advertising solutions (including Instagram); Identify trends and solve problems facing multiple SMB clients; Provide vital product insights and feedback from our customers to engineering; Champion and produce success stories for customers who have had success in growing their business by using our products have used our products to grow their business.

 

Perfil: Your Profile: Native Polish Speaker; Good knowledge of English (B2 level); High school diploma required; University degree a plus; +1-3 years’ experience working in digital marketing / sales, ideally a combination (preferential); Familiarity with online advertising products and social media; Excellent communication skills: verbal, written, listening skills; Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment; Pro-active mindset with regards to identifying issues and opportunities as well as communication with clients; Creative decision making skills and proven ability to work independently; Strong attention to detail and follow-up skills; Ability to multi-task and work under pressure.

 

Oferta: Our Offer: Excellent work opportunity in a leading multinational company; Stable work and career progression; Fixed-term, renewable employment contract, Intensive training and integration phase; Long-term career opportunities; Free organized sport activities and events.

 

Contactos: jobs.teleperformance.pt/pt-pt/Oportunidades/polish-facebook-marketing-representative

 

 

Função: Swedish Customer Support (m/f)

 

Responsabilidades: Teleperformance Portugal is part of the Teleperformance group, worldwide leader in Customer Experience Management and shared services for international markets. With our team of 5.000 employees we are providing services to around 56 countries in 28 different languages.

In 2015, Teleperformance Portugal is considered for the sixth time the best company to work for in Portugal by the Great Place to Work Institute. Furthermore, we were awarded for the second time by Exame Magazine as one of the best companies to work for in Portugal and the best company within our sector.
Our team is characterized by its versatility and internationality. Our employees from around the world bring in a wide variety of experiences and skills.
Our company focuses highly on teamwork and familiarity between the people. This is how we transform passion into excellence.
As a young, dynamic team, we are committed to the success of our partners and dedicated to provide an outstanding performance for the customers to every extent.
Join us! Be part of a multicultural environment.

O Nosso Cliente - Our client markets, distributes and manages media channels that transmit subscription-television. As one of the main TV providers, the Group currently offers pay TV channels in Sweden, Denmark and Finland with a variety of options and packages for it's over 600,000 subscribers.

Responsabilidades: Assure a customer service of exceptional quality whilst ensuring an adequate response time; Maintain excellent quality and efficiency to achieve our team targets; Help customers in regards to their accounts; Communicate information related to products and services to customers.

 

Requisitos: Requirements: Native level of Swedish (written and spoken); Excellent knowledge of MS Office Applications; Minimum 12th grade of educational background; Available to work with rotating shifts and weekends – Monday to Sunday, 7h to 20h; Ability to portray professionalism; 

 

Perfil: Excellent communication skills, interpersonal skills and team spirit; Experience in telephone customer service / call center environment (preferred).

 

Oferta: A Nossa Oferta: International career in a multicultural environment; Possibility of cooperation with leaders in the Gaming industries; Intensive training and familiarization phase; Long-term development opportunities; Fixed-term, renewable contract; Safe and stable work; Private health insurance after 6 months of employment; Accommodation in a room of a Teleperformance owned apartment;* Initial flight expenses refund after 9 months of contract signature;* Free annual flight to the home country;* Free Portuguese language courses, water sports, soft trekking and much more for all who are interested.
*For relocated applicants

 

Contactos: jobs.teleperformance.pt/pt-pt/Oportunidades/swedish-customer-support

 

 

Função: Atención al Cliente Retención (m/f)

 

Responsabilidades: O Nosso Cliente - Una compañía líder mundial de Seguros de Vida, accidentes personales y programas de prestaciones para empleados.

Responsabilidades: Atención al cliente – Recibir llamadas entrantes. Retener a aquellos clientes que soliciten dar de baja la póliza que tienen contratada. Averiguar los motivos que llevan al cliente a la solicitud de cancelación, argumentar el producto y/ o presentar una contraoferta. Atender consultas, requerimiento y/o reclamaciones sobre pólizas o siniestros.
 

Requisitos: Perfil: Dominio del Castellano hablado y escrito (al nivel nativo)* obligatorio; Experiencia como operador en ambiente de atención al cliente o ventas o retención; Experiencia en telemarketing (entre un a dos años); Gusto por el ramo comercial; Resistente al stress; Dinámico y apreciador de retos; Capacidad de argumentación; Conocimientos informáticos al nivel de usuario; Comunicativo/a y gusto por el trabajo en equipo y objetivos; Disponibilidad para tener un horario flexible en régimen rotativo entre las 07:30 y las 20:00.

 

Perfil: Apply here: jobs.teleperformance.pt/pt-pt/Oportunidades/atencion-al-cliente-retencion

 

Oferta: A Nossa Oferta: Trabajo de 40 horas por semana, de lunes a viernes; posibilidad de elegir part-time. Contrato de Trabajo; Salario incluye parte fija (base, dieta de comida (subsídio de alimentação), paga extra de vacaciones y paga extra de navidad) y variable (premios de productividad); Local de Trabajo – Avenida Infante Santo 2G, Alcântara, Lisboa; Sala de descanso totalmente equipada para el personal; Buenas posibilidades de hacer carrera en la empresa.

 

Contactos: careers@teleperformance.pt

 

 

Função: Spanish Customer Care Fashion Advisor for ASOS (m/f)

 

Responsabilidades: O Nosso Cliente - ASOS is UK’s number one fashion and beauty destination, and the second most visited fashion website on the planet. With over 60,000 product lines across womenswear, menswear, footwear, accessories, jewellery and beauty, the company revolutionizes the worldwide fashion market. With around 1,500 new product lines being introduced each week ASOS is not only targeting the UK but also 237 countries such as the USA, France, Germany, Italy, Australia, Russia and China.

Responsabilidades: Ensure an adequate response time while delivering the highest possible service to all customers via email and social media & live chat channels;
• Maintain excellent quality and efficiency to achieve our team targets; Identify and process orders that may be fraudulent; Proactively handling sales activities; Advice our customers on a high level, providing updated help guides and meeting their individual needs.
 

Requisitos: Perfil: Fluency in written and spoken Spanish (C2 level mandatory); Fluency in written and spoken English (C1 level mandatory); Good computer and typing skills; Excellent written and verbal communication skills; Great team spirit; Passion for fashion and attention to detail; High flexibility to work shifts and on weekends (24/7); Previous experience in Customer Service (preferably).

 

Perfil: Apply here: jobs.teleperformance.pt/pt-pt/Oportunidades/spanish-customer-care-fashion-advisor-for-asos

 

Oferta: A Nossa Oferta: Fixed-term, renewable contract; Base salary + meal allowance + Shift Bonus (night shift); Intensive training and integration phase; Long-term educational and career opportunities; Safe and stable work; Free Portuguese language courses, water sports, soft trekking and much more.

 

Contactos: careers@teleperformance.pt

 

 

Função: Spanish Customer Support Advisor (m/f)

 

Responsabilidades: O Nosso Cliente: Photobox is a leading online digital photo service that has over 27 million members. This is an excellent opportunity to work in an innovative and vibrant team!

Responsabilidades: Owning the customer questions and ensuring a timely response and resolution; Providing troubleshooting and general support for the customer;
Identifying issues for escalation and routing accordingly; Engagement with second line support teams; May interact with other departments to ensure resolution of customer questions.

 

Requisitos: Perfil: Proficiency level of Spanish (written and spoken); Good knowledge of English language; Excellent knowledge of MS Office Applications; Minimum high school graduated of educational background; Availability between 08h00 and 20h00, including rotating weekends; Teamwork orientation; Strong communication skills; Ability to portray professionalism and work well in a team environment.

 

Perfil: Apply here: jobs.teleperformance.pt/pt-pt/Oportunidades/spanish-customer-support-advisor

 

Oferta: A Nossa Oferta: Renewable employment contract, possibility to become permanent; Excellent opportunity in a leading multinational company; Long-term career opportunities and job security; Multi-awarded work environment; Investment in training and personal development; Opportunity to participate in all company activities: TP Club.

 

Contactos: careers@teleperformance.pt

 

 

Função: Spanish Gaming Advisor (m/f)

 

Responsabilidades: O Nosso Cliente - Our client is a worldwide known computer games developer and provider. Since 1982, its brand name stands for innovation and high quality in the area of console, PC and online games.

Responsabilidades: Customer advice on concerns regarding payment transactions and questions to their account; Professional Technical Support service; Helpful and effective in-game support.
 

Perfil: Near native Spanish speaker (mandatory); Basic understanding of the English language; Good computer and internet skills; Fast learning capacity; Excellent communication skills, interpersonal skills and team spirit; Goal-oriented work; Flexibility and ability to work under pressure; Passion for computer games as well as basic technical knowledge; Experience in telephone customer service / call center environment (preferred).

 

Perfil: Apply here: jobs.teleperformance.pt/pt-pt/Oportunidades/spanish-gaming-advisor

 

Oferta: A Nossa Oferta: Start of an international career in a multicultural environment; Cooperation possibilities with leaders in various industries; Intensive training and familiarization phase; Long-term training opportunities; Temporary, renewable employment contract; Private health insurance after 6 months of employment; 

 

Contactos: careers@teleperformance.pt

 

 

Função: Atención al Cliente Retención (m/f)

 

Responsabilidades: O Nosso Cliente - Una compañía líder mundial de Seguros de Vida, accidentes personales y programas de prestaciones para empleados.

Responsabilidades: Atención al cliente – Recibir llamadas entrantes; Retener a aquellos clientes que soliciten dar de baja la póliza que tienen contratada. Averiguar los motivos que llevan al cliente a la solicitud de cancelación, argumentar el producto y/ o presentar una contraoferta. Atender consultas, requerimiento y/o reclamaciones sobre pólizas o siniestros. 

 

Perfil: Perfil: Dominio del Castellano hablado y escrito (al nivel nativo)* obligatorio; Experiencia como operador en ambiente de atención al cliente o ventas o retención.
Experiencia en telemarketing (entre un a dos años) Gusto por el ramo comercial; Resistente al stress; Dinámico y apreciador de retos; Capacidad de argumentación;
Conocimientos informáticos al nivel de usuario; Comunicativo/a y gusto por el trabajo en equipo y objetivos; Disponibilidad para tener un horario flexible en régimen rotativo entre las 07:30 y las 20:00.

 

Oferta: A Nossa Oferta: Trabajo de 40 horas por semana, de lunes a viernes; posibilidad de elegir part-time. Contrato de Trabajo; Salario incluye parte fija (base, dieta de comida (subsídio de alimentação), paga extra de vacaciones y paga extra de navidad) y variable (premios de productividad); Local de Trabajo – Avenida Infante Santo 2G, Alcântara, Lisboa; Sala de descanso totalmente equipada para el personal; Buenas posibilidades de hacer carrera en la empresa.

 

Contactos: jobs.teleperformance.pt/pt-pt/Oportunidades/atencion-al-cliente-retencion

 

 

Função: Spanish Customer Care Fashion Advisor for ASOS (m/f)

 

Responsabilidades: O Nosso Cliente - ASOS is UK’s number one fashion and beauty destination, and the second most visited fashion website on the planet. With over 60,000 product lines across womenswear, menswear, footwear, accessories, jewellery and beauty, the company revolutionizes the worldwide fashion market. With around 1,500 new product lines being introduced each week ASOS is not only targeting the UK but also 237 countries such as the USA, France, Germany, Italy, Australia, Russia and China.

Responsabilidades:  Ensure an adequate response time while delivering the highest possible service to all customers via email and social media & live chat channels;
• Maintain excellent quality and efficiency to achieve our team targets;  Identify and process orders that may be fraudulent; Proactively handling sales activities; Advice our customers on a high level, providing updated help guides and meeting their individual needs.

 

Perfil: Fluency in written and spoken Spanish (C2 level mandatory); Fluency in written and spoken English (C1 level mandatory); Good computer and typing skills;
• Excellent written and verbal communication skills; Great team spirit; Passion for fashion and attention to detail; High flexibility to work shifts and on weekends (24/7); Previous experience in Customer Service (preferably).

 

Oferta: A Nossa Oferta: Fixed-term, renewable contract; Base salary + meal allowance + Shift Bonus (night shift); Intensive training and integration phase; Long-term educational and career opportunities; Safe and stable work; Free Portuguese language courses, water sports, soft trekking and much more.

 

Contactos: jobs.teleperformance.pt/pt-pt/Oportunidades/spanish-customer-care-fashion-advisor-for-asos

 

 

Função: Spanish Customer Support Advisor (m/f)

 

Responsabilidades: O Nosso Cliente - Photobox is a leading online digital photo service that has over 27 million members. This is an excellent opportunity to work in an innovative and vibrant team!

Responsabilidades: Owning the customer questions and ensuring a timely response and resolution; Providing troubleshooting and general support for the customer;
Identifying issues for escalation and routing accordingly; Engagement with second line support teams; May interact with other departments to ensure resolution of customer questions.

Perfil: Proficiency level of Spanish (written and spoken); Good knowledge of English language; Excellent knowledge of MS Office Applications; Minimum high school graduated of educational background; Availability between 08h00 and 20h00, including rotating weekends; Teamwork orientation; Strong communication skills; Ability to portray professionalism and work well in a team environment.

 

Oferta: A Nossa Oferta: Renewable employment contract, possibility to become permanent; Excellent opportunity in a leading multinational company; Long-term career opportunities and job security; Multi-awarded work environment; Investment in training and personal development; Opportunity to participate in all company activities: TP Club.

 

Contactos: jobs.teleperformance.pt/pt-pt/Oportunidades/spanish-customer-support-advisor

 

 

Função:Arabic Facebook Marketing Expert Representative (m/f)

 

Responsabilidades: Our Client - Are you passionate about online advertising and new technology and would you like to join one of the leading companies worldwide?
Facebook has reinvented social interaction and is the number one networking company with hundreds of millions of daily users.
If you are highly motivated, enthusiastic, and driven by results, this may just be the career you’ve been seeking.

Your Role: You will support our client as Advertising Sales Representative, growing and developing your extensive client base in an innovative and fast paced environment. You will be part of a team of top class sales professionals. You will drive sustained sales as well as proactively finding new selling opportunities.

Success in this position requires exceptional consultative sales, coaching, and client service skills; a willingness to experiment; the ability to thrive in a dynamic, team-focused environment; and a passion for helping others achieve results.

 

Requisitos: You will be responsible for the following tasks: • Contacting new and existing customers via telephone and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal; Manage a portfolio of SMB clients with responsibility for growing revenue;
• Acquiring new advertisers within the small and medium business (SMB) space; Provide pre and post-sales support for all products; Provide product and tool support to improve clients’ experience and drive higher product adoption and spend; Become an expert on all Facebook advertising solutions (including Instagram); Identify trends and solve problems facing multiple SMB clients; Provide vital product insights and feedback from our customers to engineering; Champion and produce success stories for customers who have had success in growing their business by using our products have used our products to grow their business;

 

Perfil: Your Profile: Native Arabic Speaker; Good knowledge of English (B2 level); High school diploma required; University degree a plus; +1-3 years’ experience working in digital marketing / sales, ideally a combination (preferential); Familiarity with online advertising products and social media; Excellent communication skills: verbal, written, listening skills; Valid EU work permit; Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment;
• Pro-active mindset with regards to identifying issues and opportunities as well as communication with clients; Creative decision making skills and proven ability to work independently; Strong attention to detail and follow-up skills; Ability to multi-task and work under pressure.

 

Oferta: Our Offer: Excellent work opportunity in a leading multinational company; Stable work and career progression; Fixed-term, renewable employment contract; Intensive training and integration phase; Long-term career opportunities; Free organized sport activities and events.

 

Contactos: jobs.teleperformance.pt/pt-pt/Oportunidades/arabic-facebook-marketing-expert-representative

 

 

Função: CSR

 

Responsabilidades: Provide support to small and medium-sized businesses (SMBs) to help them grow across multiple channels - chat, email and phone; Support and expand the self-serve advertising base for SMB clients in the online and digital advertising domain; Provide pre and post-sales support for all self-service products;
Provide product and tool support to enhance clients’ experience; Identify trends and solve problems facing multiple SMB clients; Resolve customer issues in a timely manner, pro-actively communicate to clients on progress and pro-actively identify areas where clients can improve usage of our solutions. Provide vital product insights and feedback from our customers to engineering.

 

Requisitos: Near native Italian Speaker; Good knowledge of English (B2 level); 

 

Perfil: Familiarity with online advertising products and social media; +1 year working in a customer service related role; Excellent communication skills: verbal, written, listening skills; Flexible and quick learner, able to adapt to continuously evolving SMB needs to help clients grow their business on the advertising platform; Experienced in Call Center environment / Customer Support role; Ability to multi-task and work under pressure; Availability Monday to Sunday, including rotating weekends.

 

Oferta: Excellent work opportunity in a leading multinational company; Stable work and career progression; Intensive training and integration phase; Private health insurance after 6 months of employment; Fixed-term, renewable employment contract; Long-term career opportunities; Reimbursement of your initial flight costs after 9 months* and airport pick up*; Annually complementary return flight to your home country (within Europe);* Possibility to live in one of our apartments*; Free organized sport activities and events. *for candidates who relocate to Lisbon

 

Contactos: careers@teleperformance.pt

 

 

Função: CSR

 

Responsabilidades: Servizio clienti in lingua italiana per Salt

 

Requisitos: Un livello nativo di italiano scritto e parlato (obbligatorio); Buon livello di inglese (B2 minimo); Buone conoscenze informatiche generali e velocità di battitura; Passione per le telecomunicazioni; Ottime capacità comunicative e competenze interpersonali; Elevata flessibilità, con disponibilià a lavorare di notte e nei fine settimana;

 

Perfil: Precedente esperienza nel settore delle telecomunicazioni (preferibilmente); Precedenti esperienze di lavoro nel servizio al cliente (preferibilmente).

 

Oferta: Un contratto rinnovabile a tempo determinato; Una formazione intensiva, con una fase di integrazione iniziale; Un’opportunità di carriera a lungo termine; Sicurezza e lavoro stabile; Il rimborso del vostro biglietto aereo per raggiungere il nostro team a Lisbona, con relativa accoglienza in aereoporto; L’offerta di un volo di ritorno annuale nel proprio paese d’origine (in Europa); * La possibilità di vivere in uno dei nostri appartamenti; * Corsi gratuiti di lingua Portoghese *, sport d'acqua, soft trekking e molto di più attività ed eventi. * solo per i candidati internazionali

 

Contactos: careers@teleperformance.pt

 

 

Função: CSR

 

Responsabilidades: Assistere i clienti prima, durante e dopo gli acquisti; Aiuto nelle problematiche relative a pagamenti e consegne; Aiuto nelle problematiche relative alla gestione degli account personali degli utenti; Per lo più assistenza al cliente finale, quindi ottime capacità di scrittura sono essenziali.

 

Requisitos: Livello madrelingua sia scritto che parlato in Italiano; Buone capacità informatiche; Ottimo stile di scrittura.

 

Perfil: Dimostrare simpatia ed empatia; Eccellenti abilità di comunicazione, relazioni interpersonali e spirito di squadra; Flessibilità e resilienza; Capacità di imparare rapidamente; Esperienza nell’assistenza al cliente in ambito di contact center (preferibile).

 

Oferta: Eccellente opportunità di lavoro in una multinazionale leader nel settore; Carriera internazionale in ambiente multiculturale; Possibilità di collaborare con aziende leader di vari settori; Stabilità lavorativa e possibilità di avanzamento di carriera; Opportunità di crescita professionale a lungo termine; Contratti a termine e rinnovabili con la possibilità di impiego a tempo indeterminato; Assicurazione sanitaria privata dopo 6 mesi dalla firma del contratto di lavoro; Alloggio in appartamenti della Teleperformance Portugal; *Rimborso del biglietto aereo iniziale; * Rimborso di un biglietto andata/ritorno annuale per il paese di provenienza (in UE); * Corsi liberi di lingua portoghese, sport acquatici, soft trekking e tanto altro! * Per candidati internazionali.

 

Contactos: careers@teleperformance.pt

NOTÍCIAS 

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Alameda Fernão Lopes,16A, 7º E4 

1495-190 Algés, Portugal

+351 217261093

+351 960307983

 

apcc@apcontactcenters.pt